2FA TROUBLESHOOTING (GOOGLE AUTHENTICATOR)

 if you use Google Authenticator app, please try the following:

• Ensure you have an updated Authenticator App (Latest app version)
• open your Authenticator app
• Please ensure you are connected to the Internet, and the time on your device is synchronised with the global time as it will sync automatically 
• Ensure you enter the code relating to the right account.
• Ensure you enter the code before it expires.

You can always contact LATOKEN Support 🤝 and open a ticket for further assistance