Don't worry, we will do our best to help you solve your deposit issue. The most typical problems with deposits are the following:
- Deposit was below minimum deposit, please refer to min amount on deposit screen.
- Deposit is pending while the amount of required confirmations has been reached
- Deposit has wrong memo.
- Not able to place a deposit.
If you have one of the following problems with your deposit, please open a ticket:
For your request to be processed faster, please submit the following information:
Once your request has been submitted, our team will process it in the shortest times.
If you have any further questions, please contact our 24/7 live support.