To deposit funds, please go to Wallet > Assets (alternatively press the “Deposit” button in the upper right corner)
1) Use the search bar or manually find the token you wish to deposit. Press the “Deposit” button in the selected line.
2) Copy the address displayed to use it when depositing from your external wallet.
3) Pay attention to the minimum deposit amount specified below: lower amounts will neither be credited to your account nor returned back to you.
4) Also, make sure your deposit does not come from a Smart Contract / Multisig wallet.
5) You can visualize all your successful deposits in Assets > Transactions.
Important: the time for processing deposits depends on the blockchain. Please contact our 24/7 support team if your deposit is taking longer than 2 hours to show up in your account.