1. What should I put in my refund address and destination address?
Refund address is the address where your refund will be sent in case of an error caused either by our side or yours. Destination address is the address where you want the funds as the result of exchange to be deposited.
2. How long does it take to exchange?
As the instant exchange is in the test mode, the time of orders execution could take a little bit longer. We aimed at processing the orders in not more than couple of hours. If you experience the exchange to take longer, please communicate the issue to us.
3. What'll happen in case of any issues?
All errors in the orders execution that weren't caught and refunded are subject to case by case observation. If you have such problems, use the chatbox at the website and communicate the issue.